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Silverbridge Properties’ personal service rescues a deal

Home » CASE STUDIES » Silverbridge Properties’ personal service rescues a deal

Our Part Exchange service enabled a developer to complete a deal and a buyer to secure his dream home.

“Russell’s near-constant availability made me feel that I was his only customer.”

Back in 2024, Adam decided that it was time to move house and eventually found his new dream home near the village of Fontwell, in West Sussex. The property, one of 8 executive homes, was developed by Elivia Homes, and is surrounded by beautifully landscaped gardens and mature trees.

In order to secure the deal, Adam first had to sell his existing home. Although his home was extremely desirable, he was finding it hard to find a buyer and, consequently, became concerned that he may lose out on the new property as a result.

When discussing this with Elivia Home’s sales agent, it was suggested to Adam that he might consider using Part Exchange. He was already aware of the service and knew that, on one hand, this provided a guaranteed sale, but on the other, that he wouldn’t get the full asking price for his home.

Nevertheless, and since his sale had stalled, he was put in touch with Elivia’s usual PX company. Disappointingly, however, the company was not able to make Adam an offer, at that time, due to the market being saturated in that area.

It was at this point Adam was introduced to Russell Smith, Sales & Marketing Director at Silverbridge Properties. Russell had only recently introduced himself to Elivia Homes and so was delighted to ‘come off the bench’ to help Adam.

Better still, Silverbridge Properties were able to do what the other company couldn’t and offer Adam a deal. Although the price was lower than his original asking price, Russell was able to offer Adam a profit share on the value attained above a certain threshold, once Silverbridge Properties has sold it on, which made the overall deal far more favourable.

In addition, Silverbridge Properties used its own solicitors to progress the deal which meant Adam also didn’t need to pay for legal expenses. Elivia Homes even agreed to lower their asking price in order for the sale to proceed.

Things moved at breakneck speed and, six weeks later, Adam, was able to move into his new home in Daffodil Gardens.

Adam says;

“The sole reason the deal worked was because of Russell’s friendly and can-do approach”.

“Even at 6pm on a Friday afternoon, Russell made himself available for questions, and by the end it was like dealing with an old friend”.

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